Excel Callnet

At Excel, we employ technology with 100% redundancy to back up critical equipment. We regularly upgrade our technology to keep pace with the market. Our hardware and software can easily expand to address customer service delivery needs.

Check out details of our Hardware and Software.

" H-A -R -D -W -A -R -E "

Area	Details
Connectivity	Excel is well connected to its international customer's destination via its IPLC network. This ensures that Excel is connected to the clients 24 hours a day 7 days a week
Telecom	We use Nuera Orca GX8 multi service switches to transport traffic over our IPLC's. GX-8 supports: Both voice and data Dual processors and power supplies to keep the operations uninterrupted VOFR (Voice over Frame Relay) and VOIP (Voice over IP) 16T1 interfaces G.729, G.723.1, G.711, GSM and other vocoders
Servers	Excel uses best of breed servers, namely, ACER G610 and Advantech CT Server which handles all computer telephony integration. We ensure our servers remain available and secure, round-the-clock through a system of backup and redundancy.
Workstations	All the workstations are equipped with ACER PIII 900MHz with 128 MB RAM, 20 GB hard disk, 17- inch SVGA monitors and GN Netcom headsets.
Networking	Structured Cabling using AMP GIGA ENHANCED UTP CAT-5 Cable for Data and UTP CAT-5e Cable for Voice, Patch Panels, I/O's for Voice and Data, Certified, Network Switches: D-Link
Security	Security features include: Data is password protected on server and database level Secured transmission and replication of client specific data Round the clock site security Electromagnetic access to key areas at the site, to be implemented ID Cards to log hours and control restricted areas being implemented